Privacy Policy
Effective Date: May 29, 2025
AdjoiningOwner.com ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services, including the automation of direct mail marketing to neighboring property owners.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing information, and company details you voluntarily provide.
- Account Data: Login credentials, usage logs, project data, and payment history.
- Property and Parcel Data: Information about real estate parcels input by you or sourced from public records.
- Usage Data: IP address, browser type, access times, pages visited, and referring website addresses.
2. How We Use Your Information
We use the collected information to:
- Provide, operate, and improve our services
- Send direct mail on your behalf to neighboring property owners
- Process payments and manage billing
- Communicate with you about account status, system updates, and customer support
- Analyze usage and improve system performance
3. Sharing of Information
We do not sell your personal information. We may share your data with:
- Service providers such as payment processors, hosting providers, and mail delivery platforms (e.g., Lob.com)
- Government or legal authorities when required by law or to protect our legal rights
- Third parties in connection with a merger, acquisition, or sale of assets
4. Data Security
We use commercially reasonable safeguards, including encryption and access controls, to protect your information. However, no method of transmission or storage is 100% secure.
5. Your Choices
You may:
- Update or correct your account information via your dashboard
- Request deletion of your account by contacting us
- Opt out of non-essential communications at any time
6. Cookies & Tracking
We use cookies and similar technologies to enhance user experience and track usage. You may control cookie settings in your browser.
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.
8. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions about this policy, please contact us at:
AdjoiningOwner.comEmail: support@adjoiningowner.com